Tips for Overcoming Barriers to a Smooth BYOD Program

Bring your own device (BYOD) is a concept that  took hold after the invention of the smartphone. When phones got smarter, software developers began creating apps for those phones. Over time, mobile  device use has overtaken desktop use at work.

According to Microsoft, mobile devices make up  about 60% of the endpoints  in a company network. They also handle about 80% of the workload. But they’re  often neglected when it comes to strong cybersecurity measures.

This is especially true with employee-owned  mobile devices. BYOD differs from corporate-owned mobile use programs.  Instead of using company tools, employees are using their personal devices for work. Many businesses find this the most economical way to keep their  teams productive.

Purchasing phones and wireless plans for staff is  often out of reach financially. It can also be a pain for employees to carry around two different devices, personal and work.

It’s estimated that 83% of companies  have some type of BYOD policy.

You can run BYOD securely if you have some best  practices in place. Too often, business owners don’t even know all the devices that are connecting to business data. Or which ones may have data stored on them.

Here are some tips to overcome the security and challenges of BYOD. These should help you enjoy a win-win situation for employees and the business.

Define Your BYOD Policy

If there are no defined rules for BYOD, then you  can’t expect the process to be secure. Employees may leave business data  unprotected. Or they may connect to public Wi-Fi and then enter their  business email password, exposing it.

If you allow employees to access business data  from personal devices, you need a policy. This policy protects the company  from unnecessary risk. It can also lay out specifics that reduce potential  problems. For example, detailing the compensation for employees that use  personal devices for work.

Keep Your  Policy “Evergreen”

As soon as a policy gets outdated, it becomes  less relevant to employees. Someone may look at your BYOD policy and note that one directive is old. Because of that, they may think they should ignore the entire policy.  

Make sure that you keep your BYOD policy “evergreen.” This means updating it regularly if any changes impact those policies.

Use VoIP Apps for Business Calls

Before the pandemic, 65% of employees gave their personal phone numbers to customers. This often happens due to the need to connect with a client when away from an office phone. Clients also may save a  personal number for a staff member. For example, when the employee calls the customer from their own device.

Customers having employees’ personal numbers is a problem for everyone. Employees may leave the company, and no longer answer those calls. The customer may not realize why.

You can avoid the issue by using a business VoIP phone system. These services have mobile apps that employees can use. VoIP mobile apps allow employees to make and receive calls through a business number.

Create Restrictions on Saved Company Data

Remote work has exasperated the security issue with BYOD. While BYOD may have meant mobile devices in the past, it now means computers too. Remote employees often will use their own PCs when working  outside the office.

No matter what the type of device, you should  maintain control of business data. It’s a good idea to restrict the types of  data that staff can store on personal devices. You should also ensure that it’s backed up from those devices.

Require Device  Updates

When employee devices are not updated or patched, they invite a data breach. Any endpoint connected to your network can enable a breach. This includes those owned by employees.

It can be tricky to ensure that a device owned by an employee is kept updated. Therefore, many businesses turn to endpoint  management solutions. An endpoint device manager can push through automated updates. It also allows you to protect business data without intruding on employee privacy.

The monitoring and management capabilities of these tools improve security. This includes the ability to safelist devices. Safelisting can block devices not added to the endpoint manager.

Include BYOD in  Your Offboarding Process

If an employee leaves your company, you need to clean their digital trail. Is the employee still receiving work email on their phone? Do they have access to company data through persistent logins?  Are any saved company passwords on their device?

These are all questions to ask when offboarding a former staff member. You should also make sure to copy and remove any company files on their personal device. Additionally, ensure that you deauthorize  their device(s) from your network.

Let Us Help You Explore Endpoint Security Solutions

We can help you explore solutions to secure a  BYOD program. We’ll look at how your company uses personal devices at your business and recommend the best tools. Contact us today for a free consultation.

Article used with permission from The Technology Press.

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