Face the Threat: Defend Your Business from Ransomware Scams

Scammers posing as IT support are launching ransomware attacks through deceptive calls and Teams messages—train your team to recognize the threat and protect your business.

Cybercriminals are on the attack, posing as IT support to infiltrate your business and lock down your data. But you can fight back.

A new wave of ransomware scams is sweeping through businesses, exploiting trust and creating chaos. These scammers pose as “Microsoft Teams Support” or “Help Desk” to deceive your employees into granting them remote access to your devices. Their goal? To paralyze your operations and hold your data hostage unless you pay a hefty ransom.

The latest tactic is relentless. First, your employee’s inbox is bombarded with spam, making it unusable. Just when they’re overwhelmed, a “helpful” call or Teams message arrives from fake IT support. They urge your team to install remote access tools like AnyDesk or use built-in options like Windows Quick Assist. But once inside, they roam your network, seize sensitive data, and unleash ransomware.

These villains are bold, using fake Microsoft tenant domains like “securityadminhelper.onmicrosoft.com” and usernames like “Help Desk” to trick even the most vigilant employees.

The consequences of a ransomware attack are devastating:

  • Data held hostage
  • Operations paralyzed
  • Customer trust shattered
  • Revenue lost
  • Legal repercussions looming

But you have the power to stand strong.
Arm your team with awareness. Train them to question any unsolicited support calls or Teams messages. Verify any request for access with your real IT department before granting permissions.

Fortify your defenses by securing your Teams settings:

  • Allow chats only from trusted domains.
  • Enable chat logging.

If you need reinforcements to secure your systems, we’re here to help. Together, we can fight off these threats and keep your business safe.

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